April 17th, 2008 · by Ben McAllister · No Comments
Maybe money does make you happier after all. According to the New York Times, two young economists recently presented a study that challenges a long-held contention that relative wealth is more predictive of happiness than alsolute wealth.
In the paper, they point out that in countries with higher per capita GDP, people tend to be happier. And they don’t stop there. They even think that within a given country, income level actually does correlate with happiness, and that relative income has a “minimal role.”
I don’t know. Relative wealth still seems pretty important to me. Every time I go to LA and see everyone driving around in Ferraris, I feel miserable.
happiness
Tags: Research & Insight
April 16th, 2008 · by Ben McAllister · No Comments
Even mighty Starbucks is getting religion on social media. Jeff Jarvis has a piece in Business Week about MyStarbucksIdea.com, a site where Starbucks consumers can submit and vote on various ideas related to the Starbucks experience.
To yours truly, the most interesting aspect of this effort is that the site is not a pure wiki. In essence, the site accomplishes much of what a wiki might—encourages interaction with the brand, allows users to create and interact with content—but it does so in a way that is quite user-friendly. Part of that is attributable to the design of the site. But they also chose staff the site with what they call Idea Partners- actual Starbucks employees who respond to certain popular ideas and give updates on how they’re being implemented.
My biggest beef with most wikis is that to the uninitiated, they are often quite off-putting—from a design perspective mostly. MyStarbucksIdea.com does a nice job of putting a friendly face on social media. There’s a lesson to be learned here for marketers who are eager to test the waters of social media- keep the consumer’s cost of entry low. If I want to interact with the brand, don’t make me feel like I have to learn a new language to do it.
(On the other hand, the cost of entry isn’t zero; you have to register to participate. This is smart, too, as it probably prevents the hoi polloi who just want to disrupt the conversation from getting involved.)
social marketing
Tags: Digital Media · Trends · Community Marketing
April 10th, 2008 · by Ben McAllister · No Comments
Of everything I heard while I was at SXSW, there was one comment that really stuck with me.
It was made by one of the panelists at the “Suxorz: Worst Social Media of 2007” panel (good summary here; podcast here) in response to a very good question from my friend Stephen. During the panel discussion, one of the recurring themes of bad social marketing was dishonesty. Usually, it involved a corporation misrepresenting itself, either by pretending to be a real person or paying a real person to “independently” endorse a product. [Read more →]
Alternate Reality blogosphere social marketing suxorz sxsw Web 2.0
Tags: Trends
March 18th, 2008 · by Chris Seaberg · No Comments
This one was too great not to post. I’m going to have to agree with Nelson Muntz here, but I do love to pick up a copy of The Onion on a nice Austin Saturday morning and read my horoscope over some breakfast tacos at Polvo’s.
Tags: Pop Culturisms
March 14th, 2008 · by Chris Seaberg · No Comments
There was an interesting article by Lee Gomes in Wednesdays Wall Street Journal trying to get at why we can’t not (sorry for the double negative) stop soaking up all the data the web has to offer. He likens this to a cats absolute fascination with laser pointers:
Many cat owners know that the lasers are the easiest way to keep the pet amused. The cats will ceaselessly, maniacally chase it as it’s beamed about the room, literally climbing the walls to capture what they surely regard as some form of ultimate prey.
Obviously, cats are hard-wired to hunt down small, bright objects, like birds. But since nothing in nature is as bright as a laser, they are powerless to resist its charms.
Much like we’re powerless to resist the charms of the internet? I’m going to have to agree with him. I mean, the internet DID give me this spectacular photo:

This is what Google Images spits back at you when you search for “laser and cats”. This ladies and gentlemen is one of the main reasons I love that internet. This and reading comment threads of Fark.com. I’m getting off track here…
Gome continues his point:
Cats and lasers are useful in explaining some of the more addictive aspects of Web use, including a recent occurrence on the site for Andrew Sullivan, a popular political blogger. Mr. Sullivan’s blog doesn’t follow the standard practice of making room for readers to add their own comments after each blog item. Curious if he should change his policy, he put the question to a vote.
Readers responded 60-40 against allowing comments. Even more striking than the fact that these readers were denying themselves a voice was the reason some of them gave for declining the offer: Like cats chasing a laser, they wouldn’t be able to stop themselves.
In truth we would rarely opt not to read them,” said one reader. “Blog comments have the power to hammerlock one’s attention. … We’d be impotent to resist looking over the rantings and counter-rantings. … Not only would comments be an incredible drain on one’s time (especially if we check your blog several times a day from work), but it also exposes readers to the nasty underbelly of blogging.
Interesting perspective isn’t it? I’m definitely guilty of waisting time “lurking” on message boards and comment threads. You may even call it a past time of mine. I just thought it was fascinating that in this hyper-connected and open world, a group of people would collectively opt to have their voices stripped from them, if only from a political blog.
The article goes on to discuss what can make a website “irresistible.” When a researcher showed different pictures to subjects they preferred pictures that had a good “vantage on a landscape and an element of mystery. In one way or another…they all presented new information that somehow needed to be interpreted.”
That right there speaks volumes. Give the article a read…I’d love to know what you think.
Tags: Research & Insight · Blogosphere · Digital Media · Deep Narratives & Commentary · Design & Creativity